Payment Licensing Officer

Job Title: Payments and Licensing Support Officer
Location: Remote (occasional office visits for team days)
Contract Type: Temporary - Full Time (until 31 March 2025)
Salary: £15.04 per hour

We are seeking a Payments and Licensing Support Officer to join the Permitting Species department of a leading public sector organisation dedicated to protecting and managing Wales natural environment.

This temporary, full-time role runs until 31 March 2025. The position is remote-based, with occasional visits to offices across Wales for team collaboration days.

Key Responsibilities

• Provide administrative and technical support to the Species Permitting team.
• Assist with the processing, tracking, and recording of permit and licence applications.
• Maintain accurate records and manage data within internal systems.
• Chase businesses and applicants for outstanding payments, ensuring fees are processed and reconciled promptly.
• Make outgoing phone calls to applicants, stakeholders, and businesses to follow up on payments and information requests.
• Support colleagues with information management, reporting, and general administrative duties.
• Ensure compliance with relevant environmental, legal, and organisational procedures.

About You

• Strong organisational and administrative skills, with excellent attention to detail.
• Confidence making outbound calls and communicating professionally via email.
• Experience in payment collection, debt chasing, or financial administration (essential).
• Good IT skills, including proficiency in Microsoft Office and data entry systems.
• The ability to work independently and remotely, managing your time effectively.

To apply, please attach your CV or call Pertemps South Wales on 02920 220776 for more information.

If you're an organised and confident communicator with experience in chasing payments or financial administration, we'd love to hear from you.