Volunteering and Charity Partnerships Coordinator

At Thames Water, we’re committed to making a real and lasting difference in the communities we serve. We’re embarking on an exciting new chapter - a bold programme of community investment that will amplify our positive impact. To make it a success, we’re looking for a driven and resourceful individual who can turn big ideas into meaningful action. If you excel at building relationships, thrive on organising engaging, high-impact events, and are passionate about empowering others to give back, this could be the opportunity for you.

What you’ll be doing as a Volunteering and Charity Partnerships Coordinator

As our Volunteering and Charity Partnerships Coordinator, you’ll be at the heart of our efforts to inspire, organise and promote volunteering and charitable activity across

Thames Water. You’ll help our employees make the most of their ‘time to give’ volunteering allowance, connect with community and supply chain partners, and strengthen relationships with our corporate charities. From delivering volunteering opportunities to organising fundraising events, you’ll play a key role in ensuring our community work has a lasting positive impact.

Reporting to the River Health Community Manager and working closely with the Communications Team, your responsibilities will include:

• Leading the business in sourcing, planning, managing, and delivering volunteering activities.
• Inspiring and engaging colleagues as community, volunteering and charity champions.
• Communicating regularly with charity groups, internal teams, and individual employees to coordinate and deliver volunteering events.
• Supporting the day-to-day running of our Community Speaker Programme.
• Providing secretariat support to the Charity Partnerships Committee.
• Coordinating the selection process for our employee choice charity every two years.
• Helping deliver cross-functional fundraising events for our corporate charities.
• Tracking and reporting on community investment activities, identifying great case studies and ‘best in class’ examples.
• Collating and maintaining accurate data to support reporting on volunteer activities and time contributed.
• Attending charity partner meetings and events to assist with the planning, organisation, delivery, and evaluation of partnership projects.

Base Location: Hybrid, Clearwater Court - Reading

Working Hours: 36 hours, Monday to Friday

What you should bring to the role

You’ll bring excellent communication skills, the ability to manage your own workload, and a proactive, enthusiastic approach. You’ll be confident using Microsoft Office 365 (including SharePoint and Teams) and experienced in working with a variety of stakeholders.

Essential

The essential criteria to help you succeed in this role are:

• Educated to A Level (or equivalent).
• Strong interpersonal skills and an excellent communicator.
• Experience in meeting deadlines and managing your own workload.
• Familiarity with IT systems, particularly SharePoint and Teams.
• Experience working with stakeholders in sectors such as environmental or charity organisations.

Desirable

Extra qualities that would be a great fit for our team:

• Background in Corporate Social Responsibility or similar.
• Events management experience.
• Understanding of the utilities or corporate responsibility sector.
• Marketing and promotion of activities/programmes.
• Report writing and case study development skills.

What’s in it for you?

• Competitive salary from £33,400 to £36,000 per annum, depending on experience.
• Annual Leave: 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.