Charges Coordinator

Are you someone who loves keeping things organised and running smoothly? In this role, you'll be at the heart of the team, providing essential admin support to help everything stay on track.

You'll be the first point of contact for queries, ensuring clear and professional communication. From handling data and reports to keeping records up to date, your attention to detail will make a real difference. Plus, you'll work with great people and gain valuable experience in a supportive environment.

If you're organised and enjoy helping others, we'd love to hear from you!

What you’ll be doing as a Charges Coordinator

• Being the first point of contact for internal and external queries, ensuring clear and professional communication.
• Collecting and organising data to produce reports that support the team’s operations.
• Keeping company records accurate and up to date using internal systems.
• Ensuring business processes are followed correctly and efficiently.
• Working closely with different teams and stakeholders, acting as a professional representative of the company.

What you should bring to the role 

• Experience in a similar administrative role with planning or coordinating.
• The ability to interact professionally with colleagues, customers, and business partners.
• Strong organisational skills to maintain accurate records.
• Confidence in using office software to manage data and produce reports, and a reasonable level of numeracy to support reporting and data management.
• A proactive approach to understanding and applying knowledge in a fast-paced environment.
• Experience with streetworks and relevant systems (such as Street Manager, GIS mapping software or systems like Oracle) is highly desirable.

What’s in it for you?  

• Hourly Pay rate: £14.26 per hour.
• Expenses: Excluded.
• Location: Clearwater Court, Reading. The team currently work hybrid and work in the office one day a week.
• Length of assignment: 26 weeks.
• Required Start date: TBC.
• Hours: 8 am to 4 pm: Monday to Friday.

Please note you will be on assignment at Thames Water via Pertemps

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.
 
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.
 
But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our overarching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.