Client Relations Executive

447104874

£26,000 - £28,000 Per Annum

Full Time

Permanent

Horsham, West Sussex

Customer Service And Call Centre

Posted 2 hours ago

Expires In 29 Days

Job Description

Are you a confident & proactive individual with a passion for delivering exceptional customer service?

Our client, a growing business in Horsham, is looking for a Client Relations Executive to join their team & help building relationships with their clients.

*Full driving license is required*

The Role

Handle customer enquiries via phone & email, assisting on products & services
Make outbound calls to clients & prospects to promote services & nurture relationships
Ensure engineers are assigned to the correct jobs & dispatched on time
Process payments & manage collections within agreed timescales
Liaise with the warehouse team to ensure parts & kits are available for jobs
Reconnect with lapsed client & identify opportunities to upsell additional services
Support the Business Development Manager by following up on leads & booking appointments for service sign-ups

The Candidate

Strong customer service skills & confident personality
Eager to learn & develop within the role - less experience considered if you have the right attitude & drive
Previous experience of working in a similar role is advantageous
Full driving license is required

The Package

Monday to Friday, 8/8.30am - 5/5.30pm on a rotating schedule
Salary of £26,000 - £28,000pa + commission
6-month probation with comprehensive training provided
20 days holiday + BH + Christmas shutdown!
Company social events & activities throughout the year

This is a fantastic opportunity for someone looking to grow their career while working in a supportive and dynamic environment. Apply today to find out more.

Apply for this Job