Account Manager
475107608
£28,000 Per Annum
Full Time
Permanent
Stratford-upon-Avon, Warwickshire
Customer Service And Call Centre
Posted 15 days ago
Expires In 14 Days
Job Description
Join a thriving manufacturing company and take your career to the next level.
- Free parking on site
- Extremely successful company
- Great bonus/commission scheme
- Monday – Friday 8:30 – 5:30pm 1 hour lunch
- Company turnover £500,000
About the Role:
You’ll be responsible for managing both new and existing customer accounts, identifying opportunities for growth, and delivering exceptional service across multiple communication channels. You’ll work closely with internal teams to ensure customer needs are met and sales targets are achieved.
Key Responsibilities:
- Build and maintain strong relationships with new and existing clients
- Identify and pursue new business opportunities to expand the customer base
- Handle customer enquiries via live chat, email, and phone in a professional and timely manner
- Prepare quotes, follow up on leads, and close sales
- Collaborate with internal departments to ensure smooth order processing and customer satisfaction
- Meet and exceed monthly sales targets and KPIs
- Maintain accurate records of customer interactions and sales activity
- Proven experience in sales, account management, or business development (ideally within a B2B or manufacturing environment)
- Excellent communication and interpersonal skills
- Strong negotiation and problem-solving abilities
- Highly organised with good attention to detail
- Self-motivated and target-driven
- Comfortable working independently and as part of a team
- Access to your own car
- Competitive base salary of £28,000
- Attractive commission and bonus structure
- Supportive team environment
- Opportunities for career development and progression
- The chance to make a real impact in a growing business
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