Rent Service Officer, Central London
EM-3794
£29.48 Per Hour
Full Time
Contract
London, Greater London
Public Sector And Council
Posted 2 hours ago
Expires In 29 Days
Job Description
Pay rate to £29.48 per hour
Contract role, Local Government Housing
We are recruiting for an experienced Rent Service Officer for a Local Authority in Central London
Purpose of Job
- The role is within a busy Rent Service Team.
- Your aim is to maximise rent and arrears collection by effectively manging a designated ‘patch’ of residential and non-residential accounts, ensuring the strict adherence of the pre court action protocol at all times.
- You will strive to meet collection targets in a challenging economic, social and political environment, whilst responding to the needs of vulnerable residents by providing advice and making the appropriate referrals to support agencies.
- You will also seek out and identify “good practice” for arrears recovery that can be implemented within the team.
ESSENTIAL CRITERIA
- Knowledge and understanding of tenancy management including successions, abandonments and use and occupation Knowledge and understanding of the legal aspects of housing management, rent arrears collection methods and Northgate Ability to deal effectively with difficult customers both on the phone and face to face, remaining calm and professional at all times.
- Ability to work under pressure to meet all deadlines and key performance indicators set for the service. Experience of dealing sensitively and effectively with all sections of the community within a customer focused organisation. Experience of managing rent arrears cases.
This is a contract role, and you will need to have experience in a similar role.
Please get in touch for more information.
Please contact Elle McKenna on 07823 789233 or email elle.mckenna@pprsocialcare.co.uk for more information.
We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn’t the role for you, contact us about other roles
Related Jobs
£29.48 Per Hour
Full Time, Contract
Camden, Greater London
Ref GL-106
Posted 2 days ago
Pertemps Social Care
£59.98 Per Hour
Full Time, Contract
Shefford, Bedfordshire
Ref GL-10636
Posted 6 days ago
£25.83 Per Hour
Full Time, Contract
Westminster, Greater London
Ref GL-10615
Posted 14 days ago
Or copy link