Accomodation Officer

Accommodation Officer – Housing (Temporary Role)

Are you passionate about tackling homelessness and supporting communities? Join our Private Sector Initiatives Team in Newport as an Accommodation Officer and play a key role in delivering comprehensive housing management services. This 15-week temporary position offers a rewarding opportunity to secure accommodation for vulnerable households and prevent homelessness across the city.

Job Details:

• Employment Type: Temporary (15 weeks, covering annual leave)
• Start Date: 22/09/2025
• Hours: 37 hours per week
• Pay Rate: PAYE: £15.83 per hour | Umbrella: £20.17 per hour
• Location: Newport

Key Responsibilities:

• Deliver intensive housing management for Temporary, Transitional, and Settled Accommodation, ensuring high standards and compliance with health and safety guidelines.
• Secure placements for individuals with housing needs, monitoring residence duration and supporting transitions to alternative accommodation where necessary.
• Minimise rent arrears by managing charges and liaising with Housing Benefits and partners to maximise funding.
• Provide advice and signposting to households on housing options, working closely with social housing providers, statutory agencies, and voluntary organisations.
• Support private landlords to sustain tenancies for homeless or at-risk households, preventing homelessness.
• Contribute to homelessness policy reviews, propose innovative solutions, and develop multi-agency protocols.
• Maintain accurate records, manage voids, and ensure timely repairs to keep accommodation at high standards.
• Participate in out-of-hours homelessness services and deputise for managers as needed.

What We Offer:

• A supportive team environment within Newport’s Housing and Communities division.
• Opportunity to make a tangible impact on homelessness prevention and housing solutions.
• Training and development to enhance your skills in housing management.
• A dynamic role with flexibility to work across council offices as needed.

Requirements:

• Essential: Experience in housing management, tenancy support, or homelessness services.
• Essential: Strong communication and interpersonal skills, with the ability to work with diverse stakeholders and manage sensitive situations.
• Essential: Knowledge of health and safety, data protection, and equalities policies.
• Desirable: Familiarity with Welsh housing legislation and multi-agency working.
• Must have: Eligibility to work in the UK, Criminal Convictions Declaration, CV; Confidentiality Agreement required upon offer acceptance.
• Ability to travel within Newport and participate in out-of-hours rotas.

Apply Today! Ready to make a difference in Newport’s housing services? Contact Network Recruitment Wales at 01443 230222 or visit https://www.networkrecruitmentwales.co.uk/nrw-people/ to submit your application. Join us in creating sustainable housing solutions!

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