Business Support Assistant

Job Advert: Business Support Assistant – Children’s Services
Location: Usk
Employment Type: Temporary (secondment cover)
Number of Positions: 1
Start Date: 2 December 2025
Duration: 20 Weeks
Hours: 37 hours per week
Salary: PAYE: £14.13+ per hour | Umbrella: £17.41 per hour

Love variety and helping people? We’re looking for a proactive Business Support Assistant to join the friendly Children’s Services admin team at Monmouthshire County Council. Starting 2 December 2025, this 20-week role supports social work teams who make a real difference to children and families every day.

What You’ll Do (no two days the same!)

• Handle incoming/outgoing correspondence, phone calls, diary management, minute-taking & room bookings
• Create and maintain children’s records on the internal PLANT system
• Support data protection requests, petty cash, recruitment admin, and new starter IT set-up
• Carry out digital file audits, stock control, and ad-hoc troubleshooting
• Build great relationships with social workers and external partners

Working Pattern & Perks

• First 5 weeks: full-time in the office (training period)
• After training: hybrid – 3 days in office, 2 days working from home
• Free parking on site
• Lovely, supportive team – everyone helps each other!

What We Need From You

• Recent, strong admin & IT skills (essential)
• Excellent attention to detail and first-class phone/customer service manner
• A genuine “can-do” attitude and resilience – things can change quickly in Children’s Services
• Happy to be flexible and support colleagues
• Live within 30 minutes’ drive of Usk (rural location – public transport is not viable)
• Available on maximum 2 weeks’ notice

Essential Requirements

• Eligibility to work in the UK
• Confidentiality Agreement & Criminal Convictions Declaration (to be submitted with application)

Why You’ll Love 
Varied role, brilliant team atmosphere, free parking, hybrid working after training, and the satisfaction of knowing your admin keeps vital children’s services running smoothly.

How to Apply
Ready to join this fantastic team? Send your CV, Confidentiality Agreement, and Criminal Convictions Declaration to NRW People today!
Call 01443 230222 or visit https://www.nrwpeople.co.uk/ Don’t miss out – apply now!

NRW People – Connecting Talent With Opportunity